Privacy Policy

Last Updated: 1/22/2025 chatterswift is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp business management platform.

Through Facebook's Authentication: • Your Facebook Business Account information • WhatsApp Business Account details • Business profile information • Contact information Through Platform Usage: • WhatsApp message metadata • Customer interaction data • Usage analytics • Device information • Log data

We use the collected information to: • Provide and maintain our WhatsApp business management services • Process and manage your WhatsApp business communications • Analyze and improve our platform's performance • Ensure compliance with WhatsApp Business API policies • Send service-related notifications • Prevent fraud and abuse • Fulfill legal obligations

We may share your information with: • Facebook/Meta (for WhatsApp Business API integration) • Service providers and technical partners • Law enforcement when required by law • Third-party analytics services We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your information, including: • Encryption of data in transit and at rest • Regular security assessments • Access controls and authentication • Secure data storage practices • Regular security updates

You have the right to: • Access your personal information • Correct inaccurate data • Request deletion of your data • Opt-out of certain data processing • Export your data • Withdraw consent Contact us to exercise these rights.

We may update this Privacy Policy periodically. We will notify you of any material changes through our platform or via email. Continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us at: Email: support@chatterswift.com Address: Shiv Sadan, 288 SV Road, Bandra West, Mumbai, 400050