Kritrima Prajna Innovations Pvt Ltd

    At the intersection of education, technology, and innovation

    Who We Are

    Kritrima Prajna Innovations Pvt Ltd is a forward-thinking organization that stands at the intersection of education, technology, and innovation. We are dedicated to transforming how individuals and organizations engage with technology, offering groundbreaking products and services that cater to the evolving needs of education and business.

    Our flagship product, eduCOBOT, is a comprehensive platform that simplifies learning in coding, robotics, IoT, and AI/ML. By providing hands-on tools for educators and learners, eduCOBOT makes learning engaging and skill-oriented while aligning with major educational boards worldwide. This platform fosters real-world application, ensuring students are equipped with the knowledge and skills needed for the future.

    In addition to our educational innovations, Kritrima Prajna is a service provider specializing in software development, including frontend and backend development, DevOps, and AR/VR integration. One of our standout products, Chatterswift, is a cutting-edge WhatsApp CRM and marketing tool, designed to simplify customer engagement for businesses by offering customizable, automated features.

    We are committed to creating impactful solutions that drive accessibility, inclusivity, and empowerment, both in education and business. Our goal is to solve complex problems through creative technology, enabling individuals and businesses to thrive in a rapidly changing digital landscape.

    Chatterswift

    Chatterswift is an innovative WhatsApp-based CRM and marketing tool designed to streamline customer communication and engagement for businesses. With its seamless integration into WhatsApp, one of the most popular messaging platforms globally, Chatterswift provides businesses with the tools to enhance customer service, automate processes, and increase productivity—all while maintaining a personal touch in communication.

    Key Features

    • WhatsApp CRM Integration

      Use WhatsApp as the primary channel to interact with customers, enhancing engagement and making it easier to respond to inquiries, manage sales, and offer support.

    • Automated Marketing

      Automate marketing campaigns, sending promotional messages, follow-ups, and reminders to customers, ensuring timely and personalized communication.

    • Lead Management

      Effectively manage leads by categorizing, tracking, and automating follow-ups based on customer behavior, improving lead conversion and sales.

    • Customizable Templates

      Create and use message templates for customer interactions, promotional offers, and important announcements, maintaining consistency and branding.

    • Real-time Analytics

      Gain valuable insights into campaign performance and customer interactions with real-time data analytics, helping businesses make informed decisions.

    • Multi-User Collaboration

      Teams can collaborate on customer management, ensuring all inquiries are promptly addressed by assigning tasks to different team members.

    • AI-Powered Response System

      Integrate AI to handle common queries via smart chatbots, offering instant responses to customers and enhancing their experience.

    Benefits

    • Efficiency & Time-saving

      Automation tools help businesses save time, reduce manual work, and ensure efficient communication with customers.

    • Personalization

      Tailor interactions based on customer preferences, behaviors, and history, creating a more engaging and relevant experience.

    • Scalability

      Adapt to business needs, handling growing volumes of customer messages effortlessly, from small startups to large enterprises.

    • Improved Customer Satisfaction

      The platform ensures timely responses, consistent communication, and enhanced support, leading to increased customer satisfaction and loyalty.

    • Higher Conversion Rates

      By automating lead nurturing and follow-up processes, businesses can increase conversion rates and build stronger customer relationships.

    Use Cases

    E-commerce

    Manage customer inquiries, order tracking, and promotional campaigns through WhatsApp.

    Service Providers

    Schedule appointments, send reminders, and manage client feedback seamlessly.

    Educational Institutions

    Engage students and parents with updates, reminders, and personalized communications.

    Healthcare Providers

    Manage patient appointments, provide health tips, and communicate directly with patients.

    Why choose Chatterswift?

    Chatterswift offers a unique, user-friendly experience by integrating WhatsApp with essential business tools. By combining AI, automation, and real-time data analytics, we empower businesses to scale customer communication efforts and improve overall engagement.